RETURN & REFUND POLICY

Order Fulfillment & Shipping

Every product in our Store are made-to-order and, in normal circumstances, will be shipped in 1 to 3 business days. Orders placed after 1pm EST will be processed the following business day.

After every fulfillment, we will send out shipping confirmation email with your receipt, shipping details and a link to track your parcel online to make sure you receive updates along the way. Please note: it can take some time for tracking information to update.

The estimated transit time may vary, typically between 5 to 7 business days after manifested within the Contiguous United States and 7 to 15 business days after manifested for the rest of the world.

We do not guarantee delivery times and they should not be relied upon as such. Unforeseen delays are always a possibility, especially in holidays and peak seasons.

You may owe customs duties, taxes, import fees or any additional charges related to shipment in addition to our shipping rates.

You are responsible for contacting our Customer Service regarding any claims for damaged and/or lost shipments, however, we cannot arrange a free replacement for lost item due to incorrect address designated by customer. It is solely the your responsibility to carefully review the order details before committing payment.

REFUND POLICY

We stand behind the quality of our products and guarantee our workmanship 100%. Any defect or error on our part will result in a free replacement. We usually do not accept returns due to user error such as choosing the Wrong Size, Style, Color, Address and etc.

REFUND (IF APPLICABLE)

We are committed to providing you with the absolute best products and are happy to replace your order for any of the following reasons:

Product has flaws.
Poor print quality.
The product you receive is different from the product originally represented on our website.

Please email us at holeshirts.store@gmail.com with a photo of the product you received along with a detailed shot you would like included. We will use this information to review replacements and prevent future failures. Our customer service team will review your request. If your request is approved, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.

HOW MANY DAYS DO CUSTOMERS HAVE TO RETURN A PRODUCT?

You need to email ( holeshirts.store@gmail.com ) a refund request within 7 days from delivery date.

LATE OR MISSING REFUND (IF APPLICABLE)

PayPal refunds will be instantly credited back to the PayPal account used for the original payment, but credit card refunds can take up to one billing cycle for the funds to appear back in your account. This can take three to four weeks, though it usually doesn’t take that long.

If your refund still hasn’t been applied after you receive your next bill, please contact us at holeshirts.store@gmail.comand we’ll be happy to resolve that for you.

DISCOUNTED ITEMS (IF APPLICABLE)

Only regular priced items can be refunded, unfortunately discounted items are non-refundable.

EXCHANGE (IF APPLICABLE)

We are committed to providing you with the absolute best products and are happy to replace your order for any of the following reasons:

Product has flaws.
Poor print quality.
The product you receive is different from the product originally represented on our website.

SHIPPING

If your request is approved, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.

Depending on where you live, the time it takes for the product to get to you may vary.

Contact Us

If you need assistance with your delivery, please go to our contact us page.

Store Address : Perumahan Gerbang Harapan Jalan Parang Garuda No 36 Gondang Manis, Kudus, Central Java 59327

Returns Form